- LANGUAGES
- EN
- ES
- OUR SOCIALS
- +34 603 11 12 91
We answer your questions
Reception
As we are a hotel with ten rooms, we do not have a 24-hour on-site reception. Our reception hours are from 9 AM to 2 PM. Outside of these hours, we are available by phone or WhatsApp until 10 PM, and if needed, a team member can quickly come to the hotel.
No problem, we will send you an entry code for the hotel and leave the keys inside your room. You can provide a copy of your ID or passport the next day.
You do not need to present invoices or any other documents; however, we do require the ID or passports of the reservation holders.
Generally, check-in is at 2 PM and check-out is before 11 AM. If you arrive before the established time, we can give you the keys, make a copy of your ID or passport, and invite you to leave your luggage with us and either enjoy the hotel facilities or take a walk around the old town until your room is ready.
By not having intermediaries, we can offer you the best available rates.
Yes, it is necessary to include all passengers. A passenger is considered any individual who will be staying at the reserved hotel, whether they are a baby, child, or adult.
Yes, it is possible, but always considering that:
If you leave the hotel before the scheduled date, Hotel Pueblo does not guarantee a refund for the unused nights.
If you wish to extend your stay once at the destination, contact us, and we will inform you about the hotel’s availability and rate. You will need to pay for the extension of the stay by credit card or cash.
When you make a reservation through our website, a confirmation email will be sent to your inbox. It is possible that the email might end up in your spam folder, so we recommend checking there.
You can also contact us via WhatsApp using the button below to confirm your reservation details.
Services
Our delicious continental buffet breakfast includes: boiled eggs, fruit salad, croissants, cereals, muesli, cornflakes, cheese, a variety of hams, tomatoes, jams and butter, fresh orange juice, coffee, and an assortment of teas.
To use this service, at least 2 breakfasts must be consumed within a 3-day period, and they must be reserved 1 week in advance. Breakfast will not be available if not requested beforehand. The hours are from 9 AM to 11 AM, and the cost is 11 euros per person.
We have some alternative options for breakfast, such as gluten-free bread and/or soy milk. Please let us know when you make your reservation, and we will do our best to meet your needs.
We offer airport pickup for 40 euros per transfer and return for 35 euros per transfer (up to 3 people and 4 cabin bags). If you wish to use this service, please inform us at least 24 hours in advance.
Yes, we offer a laundry service every day of the week. Requests are made at reception, and the cost is 10 euros per sorted bag.
We do not offer lunch or dinner services. However, being located in the center of Benalmádena Pueblo, we are surrounded by a wide variety of cafes, bars, and restaurants. We will be happy to give you our recommendations. Guests can order takeout and use our lounge or the dining area in the rooms with kitchens to enjoy their meals.
We would be delighted to help make your loved ones’ experience at the hotel as satisfying as possible. We can leave a bottle of cava or champagne, fruit baskets, bouquets of flowers, a personalized message, decorate the room with balloons and photos you send us, etc. We are open to all kinds of requests that are within our capabilities and will make the person you care about happy. Contact us by phone or send us an email, and we will assist you as soon as possible.
The reception has a printer where you can print both your flight boarding passes and the vouchers or reservation confirmations for your online purchases. The service is free for up to 5 copies.
Facilities
As a typical Andalusian chalet built in the 1950s, we do not have an elevator. We have rooms from the ground floor up to the second floor. The ground floor rooms are as follows:
Double Room, Plaza.
Superior Doble Room, Plaza.
Please notify the hotel in advance so we can accommodate your needs; the rooms may not be available if not requested beforehand.
No, but there are 2 public and free parking lots within a 5-minute walk from the hotel:
250 meters from the hotel on Av. de la Vista: https://goo.gl/maps/FvuttxkEbLgmmBQG6
400 meters from the hotel on Calle San Miguel: https://maps.app.goo.gl/JWysMVuqZCHX8EC7A
When booking, you can choose between Double, Superior, Family, and Premium rooms. For more information on the features and services, please visit the dedicated rooms section.
Smoking is not allowed. Guests who wish to smoke must do so in designated areas such as the balcony and terrace with the screens partially closed. Each room has a smoke sensor that will activate if guests do not follow the designated rules.
Yes, there is a microwave in the dining area and in all rooms to heat anything you need.